NHTSA Complaint #11716730 — 2021 HYUNDAI SONATA
FUEL SYSTEM, GASOLINE issue reported to NHTSA
Complaint Details
| ODI Number | 11716730 |
| Vehicle | 2021 HYUNDAI SONATA |
| Component | FUEL SYSTEM, GASOLINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2021 Hyundai Sonata. While driving at various speeds, the vehicle unexpectedly shut off without warning. There was an abnormal popping sound coming from the vehicle with an abnormally strong fuel odor inside the vehicle. The contact stated that the vehicle was consuming an excessive amount of fuel. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and the manufacturer were not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.
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