NHTSA Complaint #11618276 — 2020 BMW X6

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11618276
Vehicle 2020 BMW X6
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Duluth BMW Dealership service department repaired a recall thats directly related to an issue due to a water pump leak. My X6 currently has a water pump leak for which they are charging me $1600.00 to repair. However, it is the water pump leak is what causes the potential for the engine to overheat and start the vehicle to catch fire. I purchased my 2020 in 2019 which was the first batch to be made by BMW. Apparently they're stating the X3, X4 and X5. My X6 have this very same issue and BMW have the responsibility to fix this water pump issue. It's not only the X3,4 and 5. Please help me. It's unfair that BMW pass their known problems on to the consumers who already pay an outstanding large amounts of monies for their vehicles. I kept up with my maintenance service ad scheduled and I am perplexed that they did not see that issue when I brought it in in March 2024. It is now October 2024. PLEASE HELP!

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