NHTSA Complaint #11618060 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11618060 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 189,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving 75 MPH, the steering wheel locked inadvertently. The message "MultiTaction Failure" was displayed. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 189,000.
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