NHTSA Complaint #11617939 — 2022 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11617939
Vehicle 2022 FORD ESCAPE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I entered the driver seat of my 2022 Ford Escape SE and closed the drivers door. I pushed in the brake and pushed the button to start the engine. Immediately the rear passenger side window rolled down without me activating the switch. I then could not roll the window back up. I turned off the car and started it again and tried the switch to roll it up but it didn’t work. I left the car running, exited the driver seat and walked around to the rear passenger door to activate the switch but the window would not roll up. I confirmed the child safety lock on the rear windows were not activated. I contacted the dealership and was told this is an issue that the regularly have people bring their vehicles in for.

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