NHTSA Complaint #11666235 — 2022 FORD ESCAPE

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11666235
Vehicle 2022 FORD ESCAPE
Component BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.

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