NHTSA Complaint #11617497 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11617497
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	August 29, 2024
Date Filed	October 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I have a 2018 Chrysler Pacifica with 50k miles and it is still covered under the powertrain warranty. 1. I had a check engine light with code as "misfire on cylinder 6" in August of 2024. I had all spark plugs and engine coils replaced. 2. I drove the vehicle for one week before the engine light came back on with the same code, and then the vehicle wouldn't start. It was towed to a dealer. 3. A dealer replaced the starter assembly and valve body. 4. I drove the vehicle for 2 days before the engine light came back on with code as misfire to a different cylinder. 5. I am now being told by the dealer that I need to replace both cylinder heads, both cylinder head gaskets, timing cover gaskets, valve cover gaskets, valve cover gaskets and the coil boots (again) because they were ruined the the failure/leaks in the other parts.

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