NHTSA Complaint #11617495 — 2016 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11617495
Vehicle	2016 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	October 1, 2024
Date Filed	October 1, 2024
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact noticed a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure due to the engine not properly circulating the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 159,000.

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