NHTSA Complaint #11617305 — 2018 FORD F-150

My truck started having issue(s) accelerating properly on-time over the past few months. The issue was only intermittent and occurred sometimes when needing to accelerate quickly in certain scenarios such as turning onto a busy road or merging in high traffic. It would also sometimes downshift very hard when driving at moderate speeds ~40 - 50 mph, and jarred the vehicle so hard it felt like the engine was going to drop out of the truck. The acceleration issue resulted in several incidents in which I was in danger of being struck by other drivers for being momentarily "dead in the water", but the worst incident occurred when I was attempting to merge into a left lane (9/11/2024) during rush hour in front of an on-coming dump truck; my truck did not accelerate AT ALL and the dump truck had to slam on his breaks and swerve out of the lane, coming extremely close to destroying me at about 45 MPH; had my vehicle accelerated correctly it would have never an issue. I am certain I would have suffered severe injury or death from this incident. I had no warning lights or other indications something was wrong and have no notices from Ford about the issue (see below). I took the truck to Coughlin Ford of Heath (Ohio) and they quoted me over $4000 for the parts and labor stating that cam sprockets need replaced along with re-timing labor. They said there were no active recalls but Coughlin and two other repair shops (one private and one Ford dealership) told me that this is a very common problem with these trucks and that there previously was a Ford customer satisfaction program to have this problem fixed in the past few years. I was NEVER notified of the program despite being the sole owner and only ever taking my truck to dealerships for repair over the past 6 years. I contacted Ford and filed a complaint (ref CXH02678193) but they indicated they would not be helping me despite nearly getting me killed. My out of pocket total was $4619.11 for parts, labor, and a rental car.