NHTSA Complaint #11617026 — 2016 HONDA CIVIC

For a while now (months), we have noticed our 2016 Honda Civic has had a "sticky" (a click or jerk) feeling when handling the steering wheel, particularly while driving on the freeway, holding long turns, or when even reversing (from an angle) into a parking stall (for the parking, a click/pop is audibly heard). Basically, the steering wheel will suddenly shift/jerk slightly left/right, which causes you to no longer be steering in the exact line you were on. Driver has to then correct by making an opposing shift in the opposite direction to return to the exact line that was being driven. It is a bit of a nuisance, and produces anxiety on the driver's part, leaving one wondering if/when the shift/jerk will cause even larger of an issue, potentially posing risk of harm to the vehicle's and neighboring vehicles' riders via a collision. Our Honda service technician recently confirmed, after our recent big maintenance service, that this issue is present and has something to do with some steering mechanism (I don't recall the correct term of the equipment/device), and that an estimated repair cost would be $3,000-$4,000. For now, we have been advised to monitor, and that basically it is up to us to decide if/when we would like to spend $3,000-$4,000 to have this repaired at our own expense. We are not aware of how this issue arose (what the exact cause is), but is potentially due manufacturing. There are no dashboard warning lights that illuminate during the shifting/jerking of the steering. We just feel it, moreso if you are the one driving. This issue is experienced daily. Our primary concern is prevention of a collision. We do not want it to get to the point of having had a collision/emergency, then reactively reporting the issue to NHTSA. And we do not have funds to purchase a new vehicle. Can we possibly have more confidence in this vehicle being able to transport our family safely without fear of steering issues? Thank you for your support.