NHTSA Complaint #11616948 — 2023 TESLA MODEL 3

Greetings, my name is --- My vehicle's VIN number is --- At the end of April 2024 I purchased a car from the seller, the seller claimed that my title was clean, he showed me pictures and it was indeed so When I came to Denver with this car, I put the car on the local registry and got a new title and it was clean too My wife was recently in an accident and the Tesla authorized service center didn't want to take the car in for service because the car has a salvage status in the title I started checking the car through several services that provide vehicle history, and found the following reports about it Source: [XXX] Date - [XXX] Type - Junk and Salvage Location - WESTCHESTER, IL Source: [XXX] Date - [XXX] Type - Total Loss Vehicle As we can see, this vehicle has 2 records of being Junk and Salvage and also a Total Loss vehicle But I was shown by the seller that the title is clean, also I was given a new title by the Arapahoe Motor Vehicle Services Office which is also clean. The official Tesla repair shops also refused to take my car for repair because they said that they do not support this title and that my car is salvaged. I would like to get the results of my car inspection from you if possible. I have also contacted the DMV of Texas and Colorado about this situation! Link to media files: --- (I can send you this information separately) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)