NHTSA Complaint #11713633 — 2023 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11713633
Vehicle 2023 TESLA MODEL 3
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

am reporting an issue involving unexplained cracking of my Tesla windshield with no known impact or debris strike. Last night at approximately 6:20 PM, while in Chapel Hill, NC, I entered my vehicle and noticed a crack on the driver’s side of the windshield. The outside temperature at that time was about 28°F. There was no audible rock strike and I have no recollection of anything hitting the glass. The morning low temperature was approximately 14°F. To my awareness, the passenger-side crack was not present earlier that morning. Approximately 15 minutes ([XXX]EDT) before writing this statement, I was seated in the passenger seat and noticed a second crack on the passenger side. The temperature had risen to about 34°F. Again, there was no strike event that I recall while driving or parked. Both cracks appeared within a short time span during an unusually cold period with temperature changes between 14°F and 34°F. The passenger crack visually resembles an impact point, but I cannot identify any incident that would have caused it. My concern is that these cracks may indicate thermal stress, structural flex, a material defect, or bonding/installation issue. Windshield failure without impact presents a safety hazard due to reduced visibility and potential compromise of structural integrity during a collision. I am requesting that NHTSA document and evaluate this issue for potential safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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