NHTSA Complaint #11616792 — 2019 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11616792
Vehicle	2019 HONDA CR-V
Component	STEERING
Date of Incident	May 1, 2024
Date Filed	September 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Issue: At speeds above 40 miles per hour there is resistance in the steering wheel. Although the resistance is in a narrow range, it increases with speed. Steering issues may cause a safety hazard. Dealer Diagnostic: Local Honda dealer performed a diagnostic and test drive and confirmed the resistance in the steering wheel. The dealer recommended replacing the Electronic Power Steering (EPS) gear box with an estimated cost of $3,770. It is my understanding that the 2017 and 2018 Honda CRVs were under a recall for this issue. My vehicle was manufactured in January 2019, and it had 34,435 miles when the dealer preformed it review on August 20, 2024. The Honda recall might not have completely correct the problem, and it should include additional model years.

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