NHTSA Complaint #11616780 — 2017 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11616780
Vehicle 2017 CHEVROLET MALIBU
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I am writing to report a persistent issue with my Chevy Malibu, specifically related to the Stabilitrak system. The Stabilitrak light intermittently flickers on and off while driving, which raises significant safety concerns. This malfunction has been ongoing, and despite efforts to diagnose the problem, my local auto mechanic has been unable to pinpoint the exact cause. Services Performed: Initial diagnostic checks were conducted to identify any fault codes related to the Stabilitrak system. The mechanic found no definitive issues but noted that the warning light's behavior indicated a potential underlying problem. Each visit has led to additional uncertainty, with suggestions from the mechanic to proceed through the GM flow chart for further diagnosis. However, this approach may lead to extensive labor costs with no guaranteed resolution. Financial Burden: The recommendation to follow the GM flow chart for diagnosis is concerning, as it may result in significant and unnecessary expenses without a clear outcome. As a consumer, I believe that a properly functioning diagnostic system should provide clarity on such issues without incurring exorbitant costs. The erratic behavior of the Stabilitrak system poses a serious safety risk while driving. This system is critical for maintaining vehicle stability, particularly in adverse conditions, and its failure could lead to loss of control of the vehicle. I have been made aware of other drivers experiencing similar issues with their Chevy Malibu vehicles. It raises the question of whether there is a known defect in the Stabilitrak system that warrants a recall. I urge the NHTSA to investigate this matter further, as it seems that GM has not taken the necessary steps to address these concerns

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