NHTSA Complaint #11616620 — 2021 BMW 530I

The contact owns a 2021 BMW 530I. The contact stated that the edge of the air bag leather cover was folding in, which enlarged the split between the air bag cover and the steering wheel. The vehicle was taken to an unknown dealer, where it was inspected, and the dealer informed the contact that the air bag leather cover was of poor quality. The dealer recommended the air bag replacement. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.