NHTSA Complaint #11616530 — 2017 TESLA MODEL X

Problem #1: The Components that failed are the front wheel fenders, they blew off while driving down the highway, they have since been repaired. the repairman said that these blow off all the time due to how they are installed with plastic clips and glue. My families safety was put at risk because the moment that this happened the sensor was showing something that was about to hit us. had the auto drive been enabled at this time the car could have taken measures to avoid what it thought was an object. We were also put at risk as well as others driving behind us by the parts blowing off onto a highway while driving at high speeds. The component was inspected by the service tech that worked for Tesla. I took the car into Tesla to have the car serviced before driving to California, they cleared the car and said that everything looked great, no warnings or symptoms. Problem #2: On the same drive to California, we had a error that showed as "Safety Restraint System Fault". This error seems to come and go so it may be available upon request depending on the day it is. The safety of my children are put at risk because we will not know when they are taking off their seatbelt due to this error. The Error has been inspected by Tesla on multiple occasions and they cannot seem to find how to fix this. I have another appointment with them on [XXX] to try again to fix it. There is a Warning, but it is very vague and does not let you know where the problem is. Problem #3: Tesla's Front Suspension Arms lose all Grease and start to make a grinding noise while going over minor bumps. This puts people at risk because at any moment the cars suspension could fail while driving due to the ware on the suspension. The component has been inspected by Tesla and they said that I should wait until the other arm starts to fail to replace them both at the same time. No warnings or anything has been shown due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)