NHTSA Complaint #11616430 — 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11616430
Vehicle	2013 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 25, 2023
Date Filed	September 25, 2024
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the transmission experienced hard shifting and hesitation while accelerating. The vehicle was taken to the local dealer who discovered metal shavings in the transmission fluid, and a burning odor coming from the transmission. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.

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