NHTSA Complaint #11682349 — 2013 FORD ESCAPE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11682349 |
| Vehicle | 2013 FORD ESCAPE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure occurred while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and it was diagnosed that the flywheel and the transmission needed to be replaced. The contact was referred to Custom Trans, Inc., where the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
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