NHTSA Complaint #11616418 — 2021 FORD EXPLORER

The contact owns a 2021 Ford Explorer. The contact stated that the power liftgate failed to close as needed. The contact was able to manually close the liftgate. Additionally, the roof was leaking near the sunroof and roof rails. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 58,000.