NHTSA Complaint #11616279 — 2018 JEEP RENEGADE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11616279
Vehicle 2018 JEEP RENEGADE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The rear windshield wiper hose is known to leak in these due to a poor design choice. The entire contents of the windshield washer fluid reservoir empties into the passenger compartment (typically into the rear passenger floorboard). Not only is the fluid being near the passengers a concern, but the reservoir drains completely in a matter of hours. In a snowy environment, you are now unable to clear salt spray crust from the windshield, greatly reducing visibility. I had my mechanic verify this today, and there are countless reports online of people having this issue. The dealer will "fix" it, but they replace things with the same substandard parts that are prone to failure. The dealer needs to have a more permanent fix that uses an actual hose, rather than a plastic carrier that breaks easily.

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