NHTSA Complaint #11616174 — 2019 DODGE GRAND CARAVAN

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT issue reported to NHTSA

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Complaint Details

ODI Number	11616174
Vehicle	2019 DODGE GRAND CARAVAN
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	September 22, 2024
Date Filed	September 24, 2024
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while attempting to park the vehicle, the front passenger’s side headrest deployed and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the headrest was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Related Complaints for the 2019 DODGE GRAND CARAVAN

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#11286237 — December 2, 2019 — 2019 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO HEAD REST FLIPPING DOWN STRIKING WIFE IN HEAD LEAVING A SMALL HEMAT...

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