NHTSA Complaint #11615995 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11615995
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am the original owner and have regularly maintained my vehicle. Current miles is around 69k, now needs a new engine. Early engine failure, something about a rod. This is the same problem the 2016, 2018, and 2019 Pilots have been recalled for. Original quote from dealer (Norm Reeves Honda in Vista, CA) to repair was over $10k. I have gotten an offer from Honda America to repair it for $1982 now, but the value may be as low as $11,500 after I pay to repair it. About 2 weeks ago I had a Carmax offer for $19,000. Not sure why the value of the car would drop almost $8,000 after I pay to repair it. I see many people online reporting early engine failure on their 2017 Honda Pilots, too. After we shared on Instagram that we were stranded 700 miles from home (and had to pay for a hotel, two rental cars, and $700 to have the vehicle shipped to our dealer for repair) we have heard personally from other owners who had the same problem with the same car.

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