NHTSA Complaint #11615914 — 2020 FORD RANGER

Early model 2019-2020 Ford Rangers have a known defect where the blend door actuator fails. The assembly was redesigned mid 2020 and is now the common fix for all who are affected by this issue. During this failure the blend door cannot and will not actuate as it should causing in ability to defrost the windshield causing visibility issues. Additionally, it causes unbearable heat to be released inside the vehicle with no warning causing additional safety issues for drivers and passengers. The issue is widely observed for all owners of early generations. Even though ford has known about the issue that forced an entire redesign they are unwilling to recall the defective component. I have contacted their corporate office and was informed there is no support for this issue. Today, while driving the system on its own changed to defrost, half of the windshield could be seen through, the other half could not due to variations on both sides which also caused condensation to form.