NHTSA Complaint #11615818 — 2020 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11615818
Vehicle 2020 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.

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