NHTSA Complaint #11681985 — 2020 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11681985
Vehicle 2020 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My vehicle displayed numerous brake failure codes and limited my speed to 43mph. When taken into my local GMC dealer the diagnostics I was given were a bad/leaking master cylinder. This vehicle has 16,200 miles on it and was never used for towing or hauling. The brakes are hard and brake assist has clearly failed. I’ve found numerous recalls and issues with other year vehicles from GMC, yet they are denying any liability on my vehicle. They want over $3000 to replace the master cylinder even though there’s no physical leak observed via fluid loss. This is a major safety concern when a major brake component fails on such a low mileage vehicle. This truck also has a well known seal leak on the rear window that causes mold to grow inside of the vehicle cabin. Apparently no one has died yet so they have not been forced to put out a recall. Consumers should not be forced to spend thousands of dollars on major components on such low mileage vehicles. Especially when it comes to safety items like braking. I’ve researched this for hours and have found this has been a known issue on these 2020 models many people. Some even brand new after driving them off the dealership lot. Clearly there is an issue and the manufacturer refuses to address it.

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