NHTSA Complaint #11615757 — 2023 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11615757
Vehicle	2023 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	September 10, 2024
Date Filed	September 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The driver side windows control buttons are breaking off for no apparent reason. Ford refused to fix faulty windows controls which could cause harm to a person attempting to roll windows up or down. Two buttons have broke off within a matter of a week and are in the shape of a W which could lead to injury. A 3rd button appears damaged as well.

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