NHTSA Complaint #11615615 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle was intermittently sluggish and failed to respond as needed. The contact stated that the vehicle then lost motive power. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle; however, the vehicle experienced a rough start. The vehicle was taken to an independent mechanic, where the sparks plugs and ignition coils were replaced; however, the failure persisted. The contact stated while driving to the residence and depressing the accelerator pedal, the vehicle decelerated to 40 MPH and slowly accelerated to 50 MPH continuously. The dealer was notified of the failure and informed the contact that a diagnostic test and repair cost would be charged because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,490.