NHTSA Complaint #11615450 — 2017 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11615450 |
| Vehicle | 2017 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I had the car about 3 months when the first service light appeared. Misfire - replaced the cylinder. But 2 months later service light came on again for same issue. Ford Dealership said it was coolant intrusion. Car repeatedly overheats. Service engine light comes on/stays on. Temperature gauge will indicate high temp, then will drop to normal seconds later, then shoot to the top again. At times engine will decrease power, and I have to pull over and park until engine cools, no matter where it happens. I don't feel safe driving on the highway, or any distance more than 20 miles or so. I am also afraid to park in the garage at night in case it's too hot. Ford dealership says it needs a new engine. Called Ford Customer Service but my VIN was not on the service action 19B37 or 21N12 (even though it was manufactured at a listed plant on the listed dates) so they would not assist in covering it.
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