NHTSA Complaint #11615429 — 2021 RAM PROMASTER 2500

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR issue reported to NHTSA

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Complaint Details

ODI Number 11615429
Vehicle 2021 RAM PROMASTER 2500
Component VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The contact pulled over and adjusted the mirror. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.

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