NHTSA Complaint #11615410 — 2016 CHEVROLET VOLT

Check engine light came on. Moran Chevrolet dealership says the code is related to the EGR cooler and EGR valve. They want me to pay $3,175.23 for these two parts - however, they can't guarantee that I will get the parts as they are on backorder, and no idea when they will get parts. This is outrageous. I asked, "What if the part doesn't come in?" The dealer's response, "Then we will refund your money, but, we will keep $250 for inspecting the car." "And what if I don't fix it?" Their response: "Eventually, your car will stop working." "What if the car is on the freeway and just stops?" Their response is unsettling for me and hopefully every driver on the road: "We haven't seen that type of failure, yet."