NHTSA Complaint #11615246 — 2023 HYUNDAI SANTA FE

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11615246
Vehicle 2023 HYUNDAI SANTA FE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I was driving the car moving in reverse to exit my driveway. I placed the car in Park and while the engine was running I exited the car. Upon exiting the car, the car immediately started to roll forward and crashed through my garage door leveling it to the ground. The car continued moving forward into the garage and came to a stop blocked by built in shelving at the back end of the garage. I could have been injured had the car started to roll while I was exiting the car or had some been in front of the car. No warning lamps or messages prior to the incident. The car has a safety feature if moving in Drive or Reverse and the driver door is opened the car shifts into Park. That feature failed. The car was inspected by a Hyundai dealer and claim no error codes found and dismissed any other information as provided in this report

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