NHTSA Complaint #11615165 — 2017 BMW X5

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11615165
Vehicle 2017 BMW X5
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2017 BMW X5. The contact stated while driving at an undisclosed speed, the engine overheated message was displayed, and the check engine warning light illuminated. The contact pulled over and restarted the vehicle; however, the vehicle failed to accelerate above 20 MPH. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

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