NHTSA Complaint #11615048 — 2017 FORD FUSION ENGINE

Complaint Details

ODI Number	11615048
Vehicle	2017 FORD FUSION
Component	ENGINE
Date of Incident	September 13, 2024
Date Filed	September 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The vehicle experienced engine failure due to engine coolant intruding into the cylinders. This was formally diagnosed by a Ford Dealership service team after the vehicle broke down on the side of the highway. This is the exact issue outlined in TSB #22-2229. The check engine light was activated indicating there was an issue. I filled up the coolant basin with a gallon of the manufacturer recommended coolant, and within 6 days, all the coolant was gone and the engine shut down when I was driving at approximately 50mph. Ford Corporate will not lend any financial assistance for the repairs, which is a complete engine replacement. This replacement costs between $7,000-$10,000.

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