NHTSA Complaint #11614911 — 2019 HONDA PILOT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11614911
Vehicle 2019 HONDA PILOT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.

Related Complaints for the 2019 HONDA PILOT

Other FUEL/PROPULSION SYSTEM Complaints

#11715988 The"MIL" reported "Emmisions System Problem" The Dealer stated "DIAG Code P219A" was the underying cause, and the r...
#11709108 Needed a steering rack. Needed a new transmission due to a torque converter failure. Now AWD is intermittently faul...
#11706889 Dashboard warning "Emissions System Problem". Trouble code - P0430 / Catalyst System Efficiency Below Threshold Bank...
#11705409 My car is very hesitant while driving, it pulsates as well. I can be driving at 65mph and next thing I’m doing 45-50 ...
#11704467 Fuel Injector issue - diagnosed at Mike's Automotive, a NAPA AutoCare Center by ASE certified technician. Codes were ...

Recent Complaints for the 2019 HONDA PILOT

#11718168 ELECTRICAL SYSTEM The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11718168 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11718168 VEHICLE SPEED CONTROL The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ...
#11717126 FUEL SYSTEM, GASOLINE The contact owns a 2019 Honda Pilot. The contact stated that while having an oil change, the technician informed the ...
#11716785 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Below features stopped working and when I showed it to the dealership, it was diagnosed to be a Failed Front Camera w...
Check any vehicle history by VIN - Free vehicle history report