NHTSA Complaint #11614761 — 2013 HONDA ACCORD

The contact owns a 2013 Honda Accord. The contact stated while driving approximately 50 MPH and slowing to exit the highway, the steering wheel was turned to the right and seized. The contact pulled over and stopped the vehicle. The vehicle was turned off and restarted several times however, the power steering feature was inoperable. The vehicle was towed to a dealer who diagnosed the vehicle and determined that the EPS torque sensor had failed and needed to be replaced. The contact researched online and related the failure to Technical Service Bulletin: 15-056 EPS Torque Sensor (Steering). The contact had spoken to the dealer and to the manufacturer but was informed that the vehicle was no longer covered under warranty. The vehicle was not repaired. The failure mileage was 115,008.