NHTSA Complaint #11614714 — 2024 KIA EV9

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11614714
Vehicle	2024 KIA EV9
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2024
Date Filed	September 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The vehicle digital instrument cluster turned off and wouldn’t show speed or any other information. The central infotainment screen and the climate control screen worked while driving. The turn signals were not working while this was happening either. Tried to stop the car and start back again within a minute, but the screen never came on. Have pictures taken to prove it. Once we were at our temporary destination, car turned off and when we came back after an hour and restarted the car, the digital instrument cluster came back on and started behaving normally. Can’t reproduce the problem on demand, but happened a few times already.

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