NHTSA Complaint #11614649 — 2024 CHRYSLER PACIFICA

SEATS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11614649
Vehicle 2024 CHRYSLER PACIFICA
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State MI

Consumer Description

We were rear ended on the highway, the driver seat broke a part came off and the back of the seat went back instead of staying upright. I’m not sure where the vehicle is after we released it to the insurance company on 09-11-24 The driver has back pain and the back of the seat didn’t stay where it should have. I’m not sure we haven’t talked to the dealership just a mechanic. The insurance company had an adjuster look at it and deemed it a total loss. No there was no warnings or any.

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