NHTSA Complaint #11614563 — 2017 BMW 330I

In November of 2023 I was driving my vehicle on the highway when my vehicle's control panel notified me the engine was over heating and I needed to stop driving the vehicle immediately. All the engine coolant had leaked from my vehicle. I had to pull over on the highway and have my vehicle towed. My mechanic identified the problem as the coolant vent line and made the repair. Total cost was $2,052.16 including the tow. A few months later a message from BMW came up on my vehicle's computer display saying there was an "Important recall or campaign", a service action for the exact repair I paid $2,052.16. They now refuse to reimburse me because it is not labeled a "recall". This issue is widespread and needs to be labeled a recall for consumers. A known defect since 2022 that I was never notified prior to the incident and now they refuse to reimburse me for a know defect in their product. I believe this violates my rights under federal consumer protection laws. Please help the consumers and force BMW to label this safety issue a recall and stop hiding behind their euphemisms