NHTSA Complaint #11614540 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11614540
Vehicle 2013 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The electronic power steering almost completely went out. Yes it is available for inspection. How was your safety or the safety of others put at risk? While driving on a busy road the wheel hardened and took an extreme amount of force to safely get off the road. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem is still on going. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The power steering light did not turn on until the next day when turning the truck on and barely touching the steering wheel. No other symptoms appeared prior to the failure

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