NHTSA Complaint #11614486 — 2019 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11614486
Vehicle 2019 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

When my truck hit about 60,000 - 65,000 miles it started to jump into gear sometimes. It didn't feel right. It was at a low RPMs when starting to accelerate. I was planning on taking it to the dealership to have a look at it, but several months had gone by before I had an opportunity to do so. I then noticed a clanking upon a cold start. It sounded like a loose muffler. So I planned a trip to have both of these issues looked at. The Ford Dealer Service Manager told me that the cam phasers and transmission needed to be replaced. How can a vehicle with only 65,000 miles on it need almost $20,000 in repairs???!!! I went ahead and authorized the cam phaser job because I didn't realize how costly it actually was, I misunderstood the service manager. But I will not be fixing the transmission unless ford does a courtesy replacement, or a recall. I will otherwise wait until this transmission leaves me stranded on the side of the road to be raped and murdered. Everyone with this transmission is having issues. There is a class action lawsuit starting over it. I am now reading hundreds of on line complaints and watching a ridiculous amount of videos of these failures in Fords transmission and the cam phasers. Please help me. I cannot afford $20,000 in repairs and I bought a new vehicle so that I could be rest assured not to have any major repair needed so soon in its life span. I don't have the invoices yet, the Ford Dealer still has my truck in the shop.

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