NHTSA Complaint #11614274 — 2018 TESLA MODEL 3

The contact owns a 2018 Tesla Model 3. The contact stated that there was an abnormal sound underneath the vehicle. There were no warning lights illuminated. The front passenger restraint message was displayed. The contact received notification of NHTSA Campaign Number: 24V376000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the front lower link was tearing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,000. Parts distribution disconnect.