NHTSA Complaint #11614195 — 2024 KIA EV9

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11614195
Vehicle	2024 KIA EV9
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2024
Date Filed	September 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I went out from my house and got in my vehicle, turned it on, and the instrument cluster screen was not working. I turned off the car and turned it back on and the screen was still not working; I did not have any way to display my speed on the dash. I turned the car off again for a few minutes and then back on and the instrument cluster screen still did not turn on. I had to go pick up my child from school and so I had to use a 3rd party GPS app to monitor speed and the screen never came back on. The next day I checked and the main gauge cluster screen was working again.

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