NHTSA Complaint #11614190 — 2021 HONDA PILOT

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11614190
Vehicle 2021 HONDA PILOT
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My car started stating that 6 systems were having problems. The adaptive cruise control system, automatic high beam system, blind spot information system, road departure mitigation system, collision mitigation system, and lane keep assist system. I took the car to the Honda dealer it was purchased from and was informed that the technician found that the multipurpose camera was not working and needed to be replaced. The component that failed is the multipurpose camera. My safety and the safety of others was put at risk because the following 6 safety systems stopped working. Adaptive cruise control system, automatic high beam system, blind spot information system, road departure mitigation system, collision mitigation system, and lane keep assist system. The problem has been diagnosed by the dealer. I don't know if this component has been inspected. There were no warning lights, messages, or symptoms prior to the failure. The car was just at the dealership the previous month for the annual state inspection and nothing was noted by the dealership. I was driving when suddenly the component failed and I was notified that the 6 safety systems were no longer working.

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