NHTSA Complaint #11614100 — 2023 GRAND DESIGN SOLITUDE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11614100
Vehicle 2023 GRAND DESIGN SOLITUDE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

2023 Grand Design Solitude 2930RL, entry door opens when driving, even when fully closed and locked. This happened to me on Friday 9/6/2024. When I towed it again on Wednesday 9/11/2024 I made absolutely sure the entry door was fully closed and locked. I even explained and showed my wife to confirm it was closed and locked based on my experience Friday. When we arrived home 9/11/2024 and checked the door, it was still locked but the door was open. This is a major safety concern as the door could lead to a collision with a vehicle passing by. It can also lead to objects inside the RV falling out, becoming projectiles and obstacles for other motorists to avoid or have hit their vehicle or worst, their windshield. The door is not part of a smart system so there was no warning notification or message. I have not had the dealership try to reproduce this issue yet at this time. This all happened within 5 days.

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