NHTSA Complaint #11613696 — 2021 GRAND DESIGN MOMENTUM

Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.