NHTSA Complaint #11613636 — 2023 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11613636
Vehicle	2023 TESLA MODEL Y
Component	SUSPENSION
Date of Incident	August 31, 2024
Date Filed	September 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The control arm of my 2023 Model Y front wheel just came completely off without any incident. On August 31st at 9 pm, I was driving home from a park when I just pulled the car into my driveway, I heard a strange squeaky noise from the front wheel area, followed by a huge "BAM ''. I started to turn my steering wheel, and by then, the vehicle felt "stuck'' as if something was preventing the car from moving. I came out of the vehicle and noticed the control arm had just fallen off and was dragging on the ground, I also saw two bolts on the ground so I scheduled a Tesla roadside assistance. The Tesla service told me to call a lift-wheel tow truck to tow my vehicle to a collision for repairs. The control arm defect is a known issue for Tesla.

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