NHTSA Complaint #11613570 — 2018 FORD ESCAPE

The contact’s daughter owns a 2018 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced inconsistent acceleration and rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who discovered that there was no coolant in the coolant reservoir. The mechanic later discovered coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 144,483.