NHTSA Complaint #11613491 — 2024 MAZDA CX-90 VISIBILITY/WIPER

Complaint Details

ODI Number	11613491
Vehicle	2024 MAZDA CX-90
Component	VISIBILITY/WIPER
Date of Incident	August 10, 2024
Date Filed	September 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I took delivery of this car about a month ago from the dealership in Kansas. On my way home to Grand Rapids, Michigan I noticed that the driver side rear view mirror was vibrating severely to the point that the image in the rear-view mirror is blurred. This is during daytime driving, at nighttime this issue severely impacts safe driving as I am unable to locate the type of vehicle accurately. Mazda seems to be aware of this issue since 2023 and have been trying to address it through TSB's indicating the dealers to replace the mirror glass. I have taken my car to my local Mazda dealer in grand rapids Michigan, and they have performed the latest TSB on the car, but the mirror continues to vibrate although less than before but still presenting a safety risk while driving. Per the latest conversation with the dealership, Mazda is still continuing to fix a better fix for this issue and I am asked to keep checking each month.

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#11550640 — October 18, 2023 — - Driver's side view mirror, vibrates constantly at speeds over 55 mph - When changing lanes, or looking at blind spo...

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