NHTSA Complaint #11613442 — 2024 KIA EV9

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11613442
Vehicle	2024 KIA EV9
Component	ELECTRICAL SYSTEM
Date of Incident	September 8, 2024
Date Filed	September 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The screen directly in front of the driver stops displaying all information except the gear selection part of the screen and Auto Hold displays. No speedometer or anything. This has happened to us twice now since purchasing the vehicle in March. The dealership can't reproduce it so they can't diagnosis the problem to solve it. I've sent them 2 videos of this happening on different days. After shutting the car off for an hour and turning it back on it seems to correct itself.

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