NHTSA Complaint #11613415 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11613415 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
Power steering started to make creaking sounds when turning the steering wheel right or left. Speed not a factor. I was concerned that something might be seriously wrong so took to local mechanic. Need to replace the rack and pinion steering gear. Took a week to get the parts. Cost 2500.00 to fix. Now it needs to go back for a redo cause there are issues with the electronics. Must wait another week for replacement parts. Must redo rack and pinion and recalibrate computer. Ford has to do it as local mechanics don’t have the the proper calibration computer. Platinum version. Just shy of 52,000 miles.This should be on fords recall list.
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