NHTSA Complaint #11613320 — 2013 FORD ESCAPE

I bought the vehicle and February of 2020 and didn’t even have it for 6 months before it needed major repairs. In any other state, lemon laws would have applied and I wouldn’t be driving a dangerous vehicle. This model should not be on the market anymore, period. There have been countless failures: the transmission has been changed 3 times in less than 3 years, the purge valve has been changed twice and is going bad again, which has caused more problem for the engine cooling system. A coolant hose EXPLODED just yesterday, which I had changed not even 3 months ago. The electrical system has been “fixed” by countless mechanics, including Ford, and continues to malfunction and I assume is showing incorrect codes or not showing them at all, as there was NO ENGINE HEATING ICON that appeared prior to the hose exploding, as would normally be expected. Every problem I have just described is a recall that Ford has acknowledged on my same year, model and even manufacturing date, but they not only claim it’s not their responsibility, but they have bullied me any time I attempt to bring this up. As I stated, this car should never have been allowed to be sold. It began to dangerously malfunction less than a year after buying it. This included the overheating issues I described above, and major drivability issues that have caused the car to lose power and or acceleration while driving at highway speeds. As also stated, the coolant system is extremely flawed leading to a hose exploding, which tells me an engine fire would not have been far behind had we not been close to home. I have tried every measure possible to address all parties accountable. The dealership that sold the vehicle, the warranty company that did repairs that didn’t need to be done, the repair shops that did the repairs and did further damage to my car that still hasn’t been repaired, and the Ford dealerships themselves. I have on record multiple parties saying they don’t know how to fix the vehicle.